Hayahay Hotline
Hayahay Software Publishing Service Hayahay Hotline
First video hotline in the Philippines.
Online video response for government and public safety—scan, connect, and coordinate in real time.
Public safety programs
Built for the situations LGUs face every day
One video hotline platform supporting coordinated response across risk reduction and frontline operations.
- Risk Reduction Program
- Emergency Response
- Security Response
- Calamity Response
- Traffic Response
- Health Response
01 — Access
Instant Call
Print a QR code anywhere the public gathers. Scan opens the caller web app at once—no app store, no account friction.
02 — Location
Automatic Address Geocoding
GPS from the caller’s device plus Google geocoding gives agents a readable address the moment the call opens.
03 — Evidence
Video Recording
Every call is recorded automatically on the agent’s device—ready for review, training, and accountability.
04 — Continuity
AI Agent
While a human agent is reached, AI keeps the caller engaged—gathering concern type and keeping the line active.
05 — Clarity
Chat and Response
Callers pick from predefined concerns. Agents reply in chat so instructions stay clear even when audio is noisy.
06 — Command
Live Map
A command-center view of the caller, vehicles or ambulances, and every responder in the field—updated as the incident unfolds.
07 — Scale
Multiple Agents
When the situation demands it, additional agents join the same call—operations, medical, security—without dropping the citizen.
Origin
From Puerto Princesa to every LGU
Hayahay Software Publishing Service builds civic technology rooted in Palawan—practical tools for agencies that answer when the public calls.
Get connected
Scan or open the hotline
Point a phone camera at the QR code, or open the caller app directly. Both reach the same live video hotline.
Scan to open Hayahay Hotline
calls.hayahay.ph